Return & Exchange Policy
Not in love with your new purchase? Please contact us and we’d be more than happy to help you sort your issue out and find the best solution for you!
Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, your order is final sale. You can learn more about Seel Return Assurance below. Otherwise, buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product listing.
About Seel Return Assurance
Get peace of mind while purchasing final sale items when you add Seel Return Assurance.
You’ll have the option to return eligible final sale items for a refund by adding Return Assurance at checkout. We’ll calculate the cost based on all eligible items in your cart. Some exclusions will apply.
The item(s) must be new, unworn, unwashed, in the same condition in which you received them, without any traces of perfumes or other applied scents, and in the original packaging with tags attached.
Returns must be initiated within 14 days from the date your package is marked as delivered by the carrier.
To initiate a return, please email Manifestie at firstname.lastname@example.org with your order number and reason for return.
We are unable to offer free return shipping on eligible item(s) returned. You are responsible for the return shipping fee at the carrier’s rate.
Return Assurance is currently only offered on orders shipping to addresses in the United States. Please note, the cost of Return Assurance is nonrefundable.
Order Modifications or Cancellation
After your order has been placed, you have 24 hours to contact our customer service and request order modifications or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified.
*Please note that for certain items, if your order has already been shipped, we cannot proceed with the cancellation or any modification, even if your request is made within the 24 hour period after your order was placed.
At Manifestie, we are doing our best to ensure product quality and order accuracy. However, there may be an unusual circumstance where you receive a damaged item, poor-quality printing or incorrect product. If this is the case, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items. In order for us to assist you, you must contact us within 14 days of receipt for all damaged/incorrect orders.
All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at email@example.com and we will arrange a reprint or a refund for you!
Order not received
If your item has not arrived within 45 days, contact us through our Contact Us page for assistance.
Since your product is custom printed just for you, we do not accept returns unless you add Seel Return Assurance to your order at checkout. Otherwise, we will only replace defective items or an incorrect order simply by receiving a photograph showing the specific problem with the product and by including the order number.
Please make sure that: